FAQ
How do I place a wholesale order?
Register for an account on our website to access our wholesale pricing. Browse our collections, and add your chosen items to your cart. Once ready, proceed to checkout to complete your order. You can also place your order over the phone if you’d prefer!
What’s the minimum order value?
We offer an attractive minimum order value of £75, encouraging retailers of all sizes to enjoy our collection of silver wholesale jewellery.
What are your delivery times and shipping methods?
Orders are dispatched within 1-2 working days, and delivery times vary by location. We only use reputable couriers for fast and secure shipping.
Do you ship internationally?
We provide international shipping to retailers worldwide through Faire, bringing our wholesale silver jewelry to a global audience. Our pricing on Faire matches our website, and they offer shipping support.
How can I be assured of the quality and authenticity of your jewellery?
Silver Jewellery Cavern is registered with the Sheffield Assay Office, and are also a member of the respected National Association of Jewellers, ensuring our commitment to quality and ethical standards in the industry.
Is your silver wholesale jewellery hallmarked?
Yes, items over 7.78g are hallmarked according to UK law. While many of our pieces are under this weight and thus not required to be hallmarked, they often feature a 925 stamp, provided there’s space on the piece.
What is 925 sterling silver?
Our silver jewellery is crafted from authentic 925 sterling silver, ensuring high quality and durability. “925” indicates the minimum purity of silver – 92.5%, which gives it its name.
Is your jewellery free from nickel and lead?
All our 925 silver jewellery, as well as our pewter range is lead and nickel-free, making it suitable for those with allergies or sensitive skin.
How should I care for and clean silver jewellery?
Keep your silver jewellery in a dry, cool place away from direct sunlight. Clean it with a soft cloth and use polish wipes or silver dip for tarnished items. Learn more about caring for your silver and our anti-tarnish solutions here.
Are your products ethically sourced?
Yes, all our wholesale jewellery is ethically sourced, ensuring fair wages and safe conditions across our supply chain. We’re also committed to sustainability, recycling packaging, reducing plastic use, and offering eco-friendly display options.
Can I visit your showroom?
Yes, you are welcome to visit our showroom by appointment to view our products and place orders with us directly.
Can I use your product images for my marketing?
Yes, registered retailers can use our product images for marketing purposes. Please credit Silver Jewellery Cavern Wholesale, linking to our website where applicable.