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We envision a world where sustainability and ethics are central to every action. We believe in the power of individuals and businesses to make a positive impact on the environment and the lives of others.
Each person and business holds the power to create a better world by acknowledging and minimizing their impact. Together, we can drive meaningful change that shapes a brighter future.
At Silver Jewellery Cavern, ethics guide our decisions. We prioritize compliance, ethical conduct, and accountability in every aspect of our operations, considering economic, social, environmental, and human rights impacts.
We're committed to continuous improvement. Through targeted goals, we're evolving into a more sustainable and ethical company, contributing positively to our world.
Our commitment to sustainability is tangible. We've transformed our offices, once a draughty stone barn, into an energy-efficient space. Double glazing, insulation, and thoughtful design have significantly reduced our energy consumption.
Every piece of silver jewellery we offer is ethically sourced. We champion fair wages and safe working conditions across our supply chain, ensuring the well-being of all involved.
Our dedication to the planet fuels our green goals. We actively recycle all packaging materials and have notably curbed plastic usage.
We take a circular approach. A minimum of 30% recycled content is mandatory for all bubble wrap we purchase. We reuse it whenever possible, and we encourage our customers to do the same.
Our commitment extends to shipping. We use cardboard boxes, recycling received ones. Opt for our Eco Friendly Display Boxes & Gift Bags, adorned with the Eco Friendly Logo.
Our office environment mirrors our principles. Recycling bins abound, ensuring everything is recycled or repurposed, significantly reducing waste.
Yes we are proud to be a member of the National Association of Jewellers.
Our minimum order is £75.
We offer carriage paid within the UK for orders over £250.
We usually activate all new registrations the same working day, often within the hour.
We try to ship orders out as quickly as possible. Usually orders are shipped out on the same or the next working day. However the exceptions to this is when we are attending Trade Shows & then we have to extend our shipping times. Any orders placed whilst we are at Trade Shows get Priority on our return.
For all over seas orders follow the link below and create an account with us on Faire. Our prices on Faire are the same as on our website & Faire help with the shipping costs. If you are not already registered with Faire you get Free Shipping for 1 Year & £100 off your first order.https://faire.com/direct/silverjewellerycavernwholesale
Our chat feature connects directly to us so you get to speak with a person. Please note there may be times if we are extremely busy it may take longer to return your chat. If we do not reply we do get the message when we check in so if you leave your contact details email or phone number we will get back to you.
Yes you are welcome to come & visit us. First you would need to contact us to make an appointment prior to arriving.
Our Office is open from 9.30am to 5.30pm Monday to Friday.
Yes we understand some customers prefer to look online then place their orders over the phone. We would generate the invoice for you and ring you back to take payment prior to dispatch.
No we do not substitute items unless there is a very similar item and then we would always ring first to ensure you are happy with that.
Sorry but we do accept backorders
Once an order has been placed & paid for we are unable to edit it to add products our end.
Yes we are happy for you to use any of our images for the products you have purchased.
Yes on our website each item has options so you can add chains and add our Eco & Large Letter Friendly Gift Boxes or our Traditional Purple Hinged Gift Boxes. On the odd items with no options you can still order boxes etc form our Gift Box Category together with Gift Bags.
All Silver Jewellery will with time tarnish. Our Chains are Anti Tarnish so will delay the process and we offer Jewellery Wipes which are great at bringing it back to life and sparkling like new again. https://silverjewellerycavernwholesale.co.uk/product-category/silver-clean-and-display-boxes/. Silver Tarnishes because 925 Silver is an alloy of silver with small quantities of base metals so chemical make-up of silver means it can be prone to Tarnishing. Tarnish will appear slowly over time as it is exposed to air & moisture etc which is how the chemical reaction starts to begins.
We suggest you store your Jewellery in a dry place away from direct sunlight, light & heat.
Storing your Silver Jewellery out of direct Sunlight and heat sources in a dry environment will help to keep your Jewellery looking Good. But as we all know this is not always practical so we offer a range solutions which include Jewellery Wipes, which are perfect for helping it to sparkle like new again and Silver Dip for those items you just can not get clean, together with our Anti Tarnish Display Boxes which include Anti Tarnish Display Pads for your Jewellery. If you source your jewellery boxes elsewhere ensure when you purchase the boxes they definitely have Anti Tarnish inserts to display your Jewellery on.
Yes All our Jewellery Box Solutions come with Anti Tarnish Inserts.
925 Silver / Sterling Silver is a minimum of 92.5% Silver mixed with 7.5% other base metals to give it strength & durability. Hence the name 925 Silver.
All our Silver Jewellery is 925 Silver also known as Sterling Silver.
Yes we can confirm all our Jewellery both our 925 Silver Jewellery & our Pewter Jewellery are Nickel & Lead Free.
We are registered with the Sheffield Assay Office & have tested products to ensure their purity. Only items of Jewellery containing more than 7.78 grams of silver need a Hallmark. As our items of Silver Jewellery contains less than 7.78 grams of Silver they do not require a Hallmark. However they do carry the 925 Silver Stamp where there is room to include one. It is not a requirement for them to carry the 925 stamp but it does give customer confidence which is why we supply them.
Our Blue Opal Jewellery is Laboratory created Blue Opal which makes it affordable for everyone yet still has the same properties as Natural Blue Opal.